Job Description: Administrative Assistant at The Gym Melbourne
Position Overview:
The Gym Melbourne is seeking a dynamic and organised Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in providing exceptional customer service, maintaining a clean and organised facility, coordinating staff and member events, and managing day-to-day social media campaigns. This position requires a self-motivated individual who is skilled in customer engagement, organisation, communication, and social media management.
Responsibilities:
- Customer Engagement:
- Greet members and visitors with a friendly and professional demeanour.
- Provide excellent customer service in person, over the phone, and through email.
- Address member inquiries, concerns, and requests promptly and effectively.
- Facility Maintenance:
- Ensure the gym facility is clean, organised, and in good order at all times.
- Collaborate with maintenance staff to report and resolve facility maintenance issues.
- Event Coordination:
- Organise and coordinate staff and member social events to promote a sense of community within the gym.
- Plan event logistics, including scheduling, decorations, and catering. Social Media Management:
- Develop and execute engaging social media campaigns across platforms such as Facebook, Instagram, and Twitter.
- Create and curate content that promotes the gym's services, events, and member success stories.
- Monitor social media interactions, respond to comments, and engage with members online.
- Administrative Support:
- Assist in maintaining accurate member records and databases.
- Handle administrative tasks, such as scheduling appointments, managing incoming/outgoing mail, and maintaining office supplies.
Qualifications:
- High school diploma or equivalent; additional education in business administration or related field is a plus.
- Proven experience in customer service, preferably in a fitness or hospitality setting.
- Strong communication skills, both verbal and written.
- Excellent organisational and multitasking abilities.
- Proficiency in using office software (e.g., Microsoft Office Suite).
- Familiarity with social media platforms and basic social media management.
- Ability to work independently and as part of a team.
- Positive attitude, professional appearance, and a passion for helping others achieve their fitness goals.
Benefits:
- Competitive compensation package.
- Opportunity for growth and development within the organisation.
- Access to gym facilities and classes.
- Engaging and supportive team environment.
- Participation in staff and member events.
Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a suitable fit for the Administrative Assistant role at The Gym Melbourne. Applications can be sent to lonnie@thegymmelbourne.com.au by 1/9/2023 . Shortlisted candidates will be contacted for interviews.
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: $26.00 – $30.00 per hour
Expected hours: 25 per week
Benefits:
- Employee discount
- Employee mentoring program
- Gym membership
- Professional development assistance
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus
- Overtime pay
- Quarterly bonus
Ability to commute/relocate:
- Parkville, VIC 3052: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Google Suite: 1 year (Required)
- Administration: 1 year (Required)
Work Authorisation:
- Australia (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: Hybrid remote in Parkville, VIC 3052
Application Deadline: 29/08/2023
Expected Start Date: 01/09/2023
$ads={1}